Accurate dental impressions are required for all dental prostheses/appliances.
If impressions are deemed inadequate or below DDLA standards, the client will be contacted and advised accordingly.
Moving forward with a case against recommendations assumes the risk of inadequate fit or poor results, with any additional prostheses incurring their own cost.
Rush Order Policy:
Rush orders are accommodated upon request with a rush fee starting at $75.
Payment Policy:
Payment for services rendered is required.
Accepted payment methods include cash, check, or credit card.
Invoices are due by the 10th of the following month.
Invoices unpaid beyond 30 days will incur a 3% late fee.
Accounts unpaid after 60 days will be placed on hold, with future work requiring cash on delivery (C.O.D.).
Lab Agreement Policy:
Design Dental Lab Arts agrees to complete dental lab work within the specified timeframe, subject to variations based on case complexity.
A $500 retainer is required upon the start of the agreement, held in the DDLA checking account.
The preferred payment method for lab work is by check.
Credit card information must be provided, with a 3% increase on lab bills paid via credit card after the 10th of the month.
Unpaid lab bills will result in a hold on lab work until payment is made in full.
These policies aim to ensure the best outcome for clients and maintain a respectful relationship between Design Dental Lab Arts and its clients.